Room 302D, Zui Ri Building, International Enterprise Center, Hongshan District
Wuhan City, Hubei Province, Langye Technology
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Common questions our customers ask
Discover the answer to some of our most frequently asked questions
How do solar garden lights work?
During the day, the solar panel converts sunlight into electricity, which charges the built-in rechargeable battery. At dusk, a photoresistor automatically senses the absence of light and turns the LED bulbs on, using the energy stored in the battery. They run entirely on solar power, requiring no external wiring.
How long do the lights stay on after a full charge?
The illumination time depends on daily sunlight exposure and the specific model. On a full charge, most of our lights provide 8 to 12 hours of illumination. Models with higher-capacity batteries and efficient LEDs can last even longer.
Will the lights work on cloudy or rainy days?
Yes, they will still charge, though less efficiently. Modern solar panels can capture energy even on overcast days. The lights will still turn on at night, but the runtime may be shorter than after a sunny day. We recommend ensuring the solar panel is placed in a location that receives maximum available daylight.
Where is the best place to install my solar lights?
For optimal performance, install your lights in an open area that receives direct sunlight for at least 6-8 hours a day. Avoid placing them under trees, in deep shade, or near other light sources at night (like porch lights), as this can interfere with the automatic on/off sensor.
How do I maintain and clean my solar lights?
Maintenance is simple. Periodically wipe the solar panel with a soft, damp cloth to remove dust, dirt, pollen, or bird droplet, as these can significantly reduce charging efficiency. For the light body, use a soft cloth. Avoid using harsh chemicals.
Are the lights waterproof?
Yes, all our solar garden lights are designed to be weather-resistant and can withstand normal outdoor conditions like rain and snow. They are typically rated IP44 or higher, which means they are protected from splashing water from any direction. However, they should not be fully submerged in water.
What is the lifespan of the battery and LEDs?
The rechargeable batteries inside our lights typically last for 2-3 years before needing replacement, based on regular charge/discharge cycles. The LED bulbs have an exceptionally long lifespan, often exceeding 50,000 hours, which means you may never need to replace them.
The light won't turn on or is very dim. What should I do?
First, ensure the ON/OFF switch (if present) is turned on. Check that the solar panel is clean and receiving ample sunlight. If the light has been in storage, the battery may need 1-2 full days of charging to reactivate. If problems persist, please contact our customer service team.
Can I replace the battery?
Yes, in most models, the battery is user-replaceable. Please refer to the product manual for the correct battery type and replacement instructions. We recommend using the same specification of high-quality rechargeable battery for best performance and safety.
What is your warranty and return policy?
We offer a [e.g., 2-year] warranty on our solar lights against manufacturing defects. If you are not satisfied with your purchase, we provide a [e.g., 30-day] money-back guarantee. For full details on our warranty and return process, please visit our [link to Warranty & Returns page].